Shipping policy
Shipping Policy
Last Updated: 7 June 2026
At Oxcloth Australia, we aim to dispatch all orders as quickly as possible.
Order Processing
Orders are typically processed and dispatched within 1-2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotional periods, sales events, or peak seasons, processing times may be slightly longer.
Australia Shipping
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Free standard shipping is available on qualifying orders.
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Standard delivery typically takes 2-8 business days depending on your location.
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Delivery times are estimates only and may vary due to carrier delays or circumstances beyond our control.
New Zealand Shipping
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Shipping rates are calculated at checkout.
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Delivery typically takes 5-12 business days.
International Shipping
We currently ship to selected international destinations.
International shipping rates and delivery estimates will be displayed at checkout.
Customers are responsible for any customs duties, taxes, or import charges imposed by their local authorities.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
Delivery Delays
While we work closely with our shipping partners, delivery timeframes are not guaranteed.
Occasionally, delays may occur due to weather events, customs processing, carrier disruptions, or peak shipping periods.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout.
Oxcloth Australia is not responsible for delays or losses resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
We will work with the shipping carrier to investigate and assist where possible.
Contact Us
For any shipping-related questions, please contact:
Victoria, Australia


